Creating and carrying out a workforce development plan is no easy task. Just ask officials at the Santa Clara Valley Transportation Authority. To help them prepare for an expected wave of retirements, agency human resource officials rolled out a detailed succession plan strategy in their information technology department that is serving as the guinea pig for an eventual agency-wide program. In this web-exclusive article, VTA succession plan task force members talk about how they set up the program and what they hope to gain from it.
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