Last month, the Southeastern Pennsylvania Transportation Authority (SEPTA) unveiled a commuter-rail improvement program aimed at boosting the system's lagging on-time performance. The agency released the plan after enduring a "tidal wave of problems" that began in July 2016, says SEPTA General Manager Jeffrey Knueppel.
For example, SEPTA that month experienced an uptick in delays and overcrowding when it pulled pulled a third of its commuter-rail fleet from service due to a defect. The agency's on-time performance issues began cropping up as far back as 2014, when severe winter weather hit the Philadelphia area.
A major component of the improvement program calls for upgrading SEPTA's Regional Rail locomotives and cab cars — a move that's expected to boost overall reliability. The agency also plans to provide more accurate arrival and departure information for its trains.
To read more about SEPTA's Regional Rail improvement program, check out my article from our January issue. What do you think about the plan? Is it comprehensive enough? Any areas that SEPTA should place more emphasis on?